How it all started

The HELD Family

The story of first-class Held hospitality begins in the same way as all good stories start: with two people finding each other and building something together that sustains and brings pleasure to those around them.

Specifically, our story begins with Paula, a farm girl, and Hans, a policeman. Hans and Paula soon realised that their heart does not only beat for one another but also for the beauty of theZillertal Alps and for high-standard hospitality. After they had accomodated guests in their private home for many years, they expanded and became a guesthouse that could offer showers and running water - a luxury at the time.

But Hans and Paula did not stop there and laid the foundation for today’s hotel in 1973 in order to make their guests’ holidays in the Zillertal even more comfortable and enjoyable. Their son Gerhard grew up in this spirit of hospitality and entrepreneurship, became a chef, and soon learned how to run a hotel from his father.

Gerhard and Anni have continued to spin Hans and Paula's hotelier family story, constantly investing in their home to combine the best of tradition and modernity and to constantly surprise their guests. Meanwhile, they have started a family of their own and passed on their sense of Tyrolean hospitality to their daughters Lisa and Patricia, the third generation. Patricia decided on an apprenticeship as a hotel and hospitality assistant, Lisa attended the tourism school in Zell, later studied in Innsbruck and today, together with her husband Andreas, is an important part of the hotel management of Hotel Held in the Zillertal. In the meantime, little Paula and little Rose, the daughters of Lisa and Andreas, are already the fourth generation in the family. Paula and Rose are the sunshines in the house and enchants the staff as well as the guests.

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Information for our guests

Dear guests,

our goal is that you feel comfortable with us, enjoy the time and experience the mountains. Therefore we guarantee you a carefree vacation with the highest hygienic standards as well as our generous cancellation possibilities.

We want you to be able to plan your winter vacation without any worries and we guarantee you a free cancellation up to 21 days before arrival for bookings for the winter season (until 18.04.); except New Year's Eve and Carnival.

For the winter season, the 2 G-rule is expected to apply. Vaccinated - recovered, nothing more stands in the way of your vacation with us. It is no longer necessary to wear a mask in the hotel! All other valid regulations for your stay can be found here.

 

We are looking forward to meeting you!

Family Held & Team