We care about our environment

Sustainability in Hotel Held

Environmental awareness and sustainability is a very important issue for us.

The great and unique nature in which we are allowed to live is very close to our hearts. Therefore it is very important to us that it remains beautiful for a long time.
We are convinced that everyone can contribute something to the preservation of the environment and so we have also thought about how we can run our hotel in a sustainable and environmentally friendly way.

Energy supply

We dispense with fossil fuels and high emission energy supply. Because we as a hotel business bear a special responsibility, as a hotel needs much more energy than the multiplied number of guests at home would need.


Our large photovoltaic system enables us to produce the electricity we need daily ourselves.

District Heating

We are connected to the biomass heating plant of the company Binderholz, which uses exclusively natural wood fuels. The energy is transported to us in the form of hot water via the heat-insulated pipe network. In a transfer station, the incoming water is heated by the house heating system and the service water. When the water is cooled down by the heat release, it flows back to the heating plant.

further environmentally friendly measures

Groundwater pump

For flushing our toilets or watering our garden, we use groundwater to avoid wasting clean drinking water.

Air conditioning

Our air conditioning systems have the highest energy efficiency class. The system is geared towards renewable energies and energy-saving technologies. Thanks to the built-in inverter technology, the energy used is adapted to the actual demand. Once the set temperature is reached, the inverter ensures that this temperature is maintained at a constant level. The inverter monitors the room temperature and adjusts it only when necessary, reducing energy consumption by 30% compared to traditional on/off systems.

E-charging station

For electric cars we offer a charging station in our underground car park. So that our climate-friendly moving guests can comfortably charge their cars at our place.


As a Tyrolean company we strive to use local products that are as healthy as possible in order to offer our guests the best quality and to strengthen the Tyrolean economy. We also obtain our herbs from our own herb garden.

Furthermore, all our rooms are furnished with local solid wood, which was processed by regional companies.


A hotel has a lot of laundry to do. This naturally has an impact on the water and the environment. That is why we only do the laundry when our guests signal that they wish to do so by putting terry towels on the floor. Hanging towels are still used.

Rail travel is rewarded by us

All guests who travel to the Zillertal by train will receive a wellness voucher worth Euro 0.1 per person per kilometer travelled.

For example, for a journey of 500 km you will receive a wellness voucher worth Euro 50.00 per person. We pick up our guests from Jenbach and Fügen train station free of charge.


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Information for our guests

Dear guests,

at the moment we are on company vacations and use this time to make our hotel even more beautiful. As soon as the travel warning for Austria/Tyrol is lifted, we will start again full of verve into the summer season.

Our goal is that you feel comfortable with us, enjoy the time and experience the mountains. Therefore we guarantee you a carefree vacation with the highest hygienic standards as well as our generous cancellation possibilities.

We want you to be able to plan your sommer vacation without any worries and we guarantee you a free cancellation up to 7 days before arrival for bookings for the summer season (until 02.11.)

If one of the following cases occurs, we will cancel your booking free of charge till 48 hours before arrival (valid for reservations until November 2021).

  • a travel warning for the province of Tyrol
  • You yourself are COVID-19 positive (presentation of a positive test result is required)
  • You have to go to an officially ordered quarantine (presentation of a notification)
  • the district of Schwaz is set to red at the Corona traffic light

Otherwise, the cancellation conditions listed here apply.


We are looking forward to meeting you!

Family Held & Team